Everyone has to make a living. Whether it’s a small independent or a large chain or dealership, we all juggle parts mark-up, labor rates, hours billed, specials, and package pricing in some way in order to stay in business and remain competitive. And from the customer’s side of things, we find that to get value from your vehicle upkeep, you need more than just a low price tag. Auto repair pricing is complicated.
To alleviate some of the confusion, we’ve listed here some answers to frequently asked questions:
Labor Rates. Some people ask shops about the labor rate. But ours, or anybody else’s labor rate, should not be a major consideration when choosing a shop because you can’t really tell by looking at the labor rate who is going to be the least expensive overall or who will take the best care of you. Even if a labor rate is lower, the shop might charge more hours than the one with the higher rate or might charge more for the parts or they might do some work that isn’t needed at all, etc., etc.
Parts Prices. All shops make some money on parts as well as the labor. CarScope marks up parts about what the “management gurus” in our industry say you should to be profitable, sometimes a good bit less in cases where we feel it is appropriate.
Sometimes. Our prices are competitive with most of the other independent shops in the area. But to understand cost and value when it comes to car repair, we must understand this: price is only a part of what makes for true value. For the most part, we charge about as much as other shops. We don’t aim to be the cheapest one out there, but to provide the best value we can. Because there are many ways we try to offer value at CarScope, we do not feel the need to always have the lowest prices in town – even though we sometimes do. Please visit this page for more on Price shopping.
Price shopping. It works for groceries, and it might work for buying a TV set; when comparing the same brand set at different stores, you know which is the better buy initially (but even their warranty services may vary wildly). However, when it comes to service work, whether on a car or your home, what may appear to be a simple comparison is more complicated than it looks. For more information, please visit our page about price shopping auto service.
The bottom line
Your best savings come from knowing that we only do what you need and we do it right.
We will cut corners and save you money only where it is safe and wise to do so.
We take the time to explain all your options so you can make the best repair and maintenance decisions for your vehicles.