Our goal is to look out for your best interests and do the best job we can for an honest wage. We're not out to present a polished professional image, but to build a trusted personal relationship where you can feel at home.
Repairing modern cars is flat out expensive but because we really do "look out for your best interests" we will likely save you thousands of dollars over the years. We don't use the typical sales quotas, goals, spiffs, bonuses or other tools to drive sales. Our service recommendations are based solely on the safety, performance, economy and reliability of your vehicle tempered by our understanding of your desires, preferences and current situation. If the service can wait or if for some reason we think it's better not to invest the repair cost in your current car, we'll give you that opinion rather than just do the job to get the money. For more on prices.
Accurate Technical Service Advice
We do our best to give you accurate information about your car, so you can make the right service decisions. Usually you'll talk to the tech working on your car so you're sure to get the "straight scoop". But no matter who you talk to, we emphasize honesty and accuracy in communication to our service writers, apprentices and technicians. This may seem like no big deal, but unfortunately, we've observed that a surprisingly large number of service writers in the industry don't accurately relay info to the customer; whether accidentally from technical ignorance of the subject or intentionally, to appear knowledgeable or even to over sell, either way makes it impossible to know what you really need. We train our staff to readily offer those under-used words "I don't know, but I'll find out".
More benefits we offer at CarScope
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We Service all Domestic, Asian and European vehicles, with full service for the following makes: